Get a glimpse of the real GCP-GC-ADM certification exam challenges with our free Genesys GCP-GC-ADM practice test questions.
Question 1
Which of the following components can be added to scripts? (Choose all that applies.)
Question 2
What is a fatal question in an Evaluation Form?
Question 3
What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)
Question 4
What is the Alerting Timeout with regard to Queue configuration?
Question 5
Recording Policies can be configured for what type(s) of contact(s)?
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