Explore Free Genesys GCP GCP-GC-ADM Practice Questions for Exam Mastery

Get a glimpse of the real GCP-GC-ADM certification exam challenges with our free Genesys GCP-GC-ADM practice test questions.

Question 1

Which of the following components can be added to scripts? (Choose all that applies.)

Correct Answer: 1

B, D, E, F

Question 2

What is a fatal question in an Evaluation Form?

Correct Answer: 2

B

Question 3

What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)

Correct Answer: 3

C, E

Question 4

What is the Alerting Timeout with regard to Queue configuration?

Correct Answer: 4

C

Question 5

Recording Policies can be configured for what type(s) of contact(s)?

Correct Answer: 5

A

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