Get a glimpse of the real ISO-IEC-20000-Foundation certification exam challenges with our free PECB ISO-IEC-20000-Foundation practice test questions.
Question 1
What do demand management and capacity management do?
Question 2
Who is required to review the service providers SMS and services within the service management system of ISO/IEC 20000-1?
Question 3
What is not an input to manage continual improvement?
Question 4
A release is tested before deployment. The release fails the test because it does not meet the acceptance criteri
a. According to the standard, what must happen?
Question 5
Top management has to provide evidence of its commitment to planning, establishing, implementing, operating, and improving its service management system (SMS) within the context of the organization's business and customers' requirements. What is the best way that management can make this visible?
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