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You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

AAdd a must match condition where the work status of the current case does not contain 'Resolved'

BAdd a weighted condition where the work status of potential duplicates does not contain 'Resolved'

CAdd a weighted condition that evaluates the work status of current and existing cases where work status equals 'Resolved' and has a weight of '0'

DAdd a must match condition where the work status of potential duplicates does not contain 'Resolved'.

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

AAdd a persist case shape after the first step.

BConfigure the starting flow to instantiate the case type as a temporary case.

CApply a when condition to the first step to persist only cases requiring updates.

DConfigure the first step to instantiate the case type as a temporary case.

Depending upon the purchase request amount, approvals cascade from the users to a loan officer, then to a director and finally to a vice president. The loan officer is the user's manager. The director is the loan officer's manager. The vice president is the director's manager.Which two approaches can you use to configure the cascading approval? (Choose two)

AApproval based on Authority Matrix, with a Decision Tree rule to determine the approver(s)

BApproval based on Authority Matrix, with a Decision Table rule to determine the approver(s)

CApproval based on Reporting structure, using the workbasket manager to determine the approver(s)

DApproval based on Reporting structure and when conditions, using each operator's reporting to manager to determine the approver(s)

Users create Insurance Coverage Request Cases to authorize insurance payments. Users

enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, user submits the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate request can occur. A request is considered a duplicate if the patient name, procedure type, procedure date match an existing request. You have been given two requirements:

- Ensure that users can identify duplicate requests.

- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.

Which two options configure application so that users can identify duplicate requests? (Choose two)

A customer views a product available in multiple color options. The customer must select

only one color for each product. Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options ?

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