Get a glimpse of the real C_C4H51_2405 certification exam challenges with our free SAP C_C4H51_2405 practice test questions.
Question 1
Which of the following actions are needed to link incoming emails to a ticket?
Note: There are 2 correct answers to this question.
Question 2
Which steps do you need to automatically create a service ticket when an email comes in? Note:
There are 3 correct answers to this question.
Question 3
Which object is mandatory to integrate emails in tickets?
Question 4
Which settings can you control for the email channel setup?
Note: There are 3 correct answers to this question.
Question 5
What can you do to give employees easy access to a centralized repository of information that
would help with ticket resolution?
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