Get a glimpse of the real CIS-HAM certification exam challenges with our free ServiceNow CIS-HAM practice test questions.
Question 1
What field must an agent complete when resolving an Incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?
Question 2
Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks that are triggered in the application?
Question 3
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment.
Why?
Question 4
Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?
Question 5
For advanced risk assessment, risk response can be handled in the following ways:
(Choose two.)
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